RMA policy

RMA policy

All sales are final. Unless required by the corresponding authority, there are no returns, refunds or exchanges of any kind whatsoever. However, we may choose to accept a return to our exclusive and absolute discretion, which may be affected by several factors; including, but not limited to, the passage of time from the purchase date and the goods condition to be returned. Products subject to return must be delivered exactly as received. It must contain the original product and packaging, including all and/or any accessory or component sent in the original order (cables, manuals, discs, warranty cards, etc.) Any good subject to return, must be delivered to Imperio del Computo within a 30 calendar days from the invoice issuing date. We reserve the right to refuse the return. No returns will be accepted without an RMA number issued by Imperio del Computo (IDC) or when the product manufactures or distributors return policies supersede ours. The provided RMA number will be valid 30 calendar days from issuing date only. Please contact IDC for an RMA fill out form. If approved by IDC, an exchange, merchandise credit or refund will be authorized..

Due to the volatile price nature of computers and technology equipment, items will only be refunded, exchanged or credited at the current pricing at the time of return. IDC reserves the right to charge restocking fees for any special circumstances, such as damaged packaging, missing components, etc. Products altered or damaged in any way will not be accepted for return. All products should be returned in pristine conditions without signs of usage or being used. All products must be clean and without scratches or usage marks of any kind. Do not write on packing boxes.